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Issuing a Chargeback

Issuing a Chargeback

Issuing a Chargeback  

 

Purpose:

The purpose of this walkthrough is to help you make a chargeback.

 

Pre Requisites:

  • Customer

  • orders

  • Reason for the chargeback

 

Easily process chargebacks with this walkthrough 

 

  • Who can process a chargeback? 

    • Customer service role

    • Admin role

    • Sales manager role

    • Super admin role 

  • On the left side menu click Orders and then click the order #.

Screen_Shot_2021-08-05_at_1.42.02_PM.png

 

  • This screen will appear with all order and customer information.