/
Issuing a Refund

Issuing a Refund

Purpose:

The purpose of this walkthrough is to help you refund.

 

Pre Requisites:

  • Funnel

  • Shop page

  • Orders

 

 

Easily process refunds with this walkthrough 

 

  • Who can process a refund? 

    • Customer service role

    • Admin role

    • Sales manager role

    • Super admin role

 

  • On the left side menu click Orders and then click the order #.

Refund_1.png

 

  • This screen will appear with all order and customer information.Click the three dots in the right lower corner and click refund:

Refund_2_.png