How to Cancel Subscriptions

How to Cancel Subscriptions

Purpose:

The purpose of this walkthrough is to help you cancel a subscription for a customer once an order has been previously refunded.

Pre Requisites:

• Customers name or email

1.-Go to the customer's profile

Open

Open

2.-Click on the subscriptions tab in order to open the subscriptions drawer

3.-Click on the options menu (three dots) from the desired subscription and select cancel

4.-Confirm the operation Once the subscription has been canceled, an email is sent to the customer notifying the subscription is canceled

Checklist:

• Customers name or email whose subscription you are canceling