How to Cancel Subscriptions

Owned by Carlos Lizaola (Unlicensed)
Feb 28, 2023
2 min read

How to Cancel Subscriptions

 

Purpose:

The purpose of this walkthrough is to help you cancel a subscription for a customer once an order has been previously refunded.

 

Pre Requisites:

  • Customers name or email

 

1.-Go to the customer's profile

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2.-Click on the subscriptions tab in order to open the subscriptions drawer

 

3.-Click on the options menu (three dots) from the desired subscription and select cancel

 

4.-Confirm the operation Once the subscription has been canceled, an email is sent to the customer notifying the subscription is canceled

 

Checklist:

  • Customers name or email whose subscription you are canceling