Retention Science Integration


This walkthrough aims to help you set up your Retention Science Integration


Pre Requisites:

  • WF account

  • API Key

  • List



  • Click on Integrations on the left side menu. Here you can view all your current integrations.

  • Click the blue plus sign to add additional integrations.



  • Click Configure under Retention Science


  • You can see here you will need a Key and List


  • For the Key: You will need to contact Retention Science support, they will provide you the API key.

  • For the List: Log in into your Retention Science account

  • Click on Audience


  • Click on Segments


  • Scroll down to the bottom, in the Your Segments section, you will find a table with list and segments, you must copy the name of any list (the list are the ones with the word List in the Type column).


Note: If you don’t have a list you need to create one, you can do this by clicking on Upload and following the instructions through Retention Science.


  • Finally paste the list name into the WebForce and click on Save.


  • This integration is now complete! 


Check List:

  • Log in to Webforce

  • API Key

  • List